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Question

SEPA / ISO Payment - Payment Address Error

L
Sidekick (Customer)
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Hi,

 

When trying to create a Payment Address for SEPA or ISO20022 we keep getting the the following:

I cannot see a Field called Bank Account in this field? Any one had this issue before and know how to resolve?

Thanks, 

3 replies

L
Superhero (Customer)
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  • Link
  • Superhero (Customer)
  • 1169 replies
  • December 9, 2022

Hi @lisa.gilesAB 

did you edit the electronic payment addresses?

Screen: Customer → Payment

 

Kind regards
L
Sidekick (Customer)
Forum|alt.badge.img+11
  • lisa.gilesAB
  • Author
  • Sidekick (Customer)
  • 99 replies
  • December 9, 2022

@Link We get the same error when trying to create the Electronic Payment Address.

L
Superhero (Customer)
Forum|alt.badge.img+23
  • Link
  • Superhero (Customer)
  • 1169 replies
  • December 12, 2022

The marked field is mandatory and requires 8 characters.

Did you note it?

 

Kind regards

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