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Customer offset in different currencies

  • December 8, 2021
  • 4 replies
  • 281 views

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  • Do Gooder (Partner)
  • 18 replies

In Aurena is it possible to offset customer invoices in GBP with a payment received in USD?

Best answer by Thomas Peterson

Sorry, my bad, You should do this in mixed payment (if that was not implied). 

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4 replies

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  • Superhero (Employee)
  • 1021 replies
  • December 8, 2021

Hi, 

Yes. 

You can do this by entering a 0 customer payment (for customer X) and selecting the different invoices for the matching. The important part is to make sure it balances to 0 meaning the payment amount in the accounting currency ± = 0.    If you need to write off  value to clear off a given invoice you can do that as well. 

 

Best regards, 

Thomas


Forum|alt.badge.img+19
  • Superhero (Employee)
  • 1021 replies
  • Answer
  • December 8, 2021

Sorry, my bad, You should do this in mixed payment (if that was not implied). 


Shehan Almeida
Superhero (Partner)
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  • Superhero (Partner)
  • 270 replies
  • December 8, 2021

Hi, 

 

It is not possible to use the offset function to settle items from different currencies. Offsets can only be used with currency at a time.

 

However, for this purpose you can use the mixed payment both in Aurena and IEE client,

 

 

 

Hope this helps.

 

Shehan Almeida. 


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  • Author
  • Do Gooder (Partner)
  • 18 replies
  • December 10, 2021

Thank you both - that has solved my issue.


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