We are running into an issue where a team member is terminated, the information passes from our employment software into IFS and then we cannot confirm, approve, authorize that team member’s final expense sheet. We’ve tried changing their status back to Active and that doesn’t work. Does anyone have any words of wisdom of what else we need to change so we can finish processing expense sheets?
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Hi Patrick,
The employees assignment to organization and position is ended and then the supervisor can´t adjust transactions for this employee.
Please use the Employee Access Group and create a group for former employees. Add company, the employee from the date she/he leaved and add the supervisor. I attach one example:
I hope this is helpful to you :-)
Regards,
Karro
Thanks Karro. We have the team members in an Employee Access Group for former employees. We have users set up with Access too. We still can’t process expense sheet transactions. Thanks again.
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