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Question

Project invoice stuck in Print

  • June 1, 2023
  • 1 reply
  • 151 views

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  • Do Gooder (Customer)
  • 2 replies

We have created a Project invoice from an Application for Payment from a sales contract. 

This is to release remaining retention on the Sales contract .  So it is Retention only application for payment. .  

The Invoice will not go to Posted authorise , but there are no errors showing on the Invoice.  has anyone experienced this issue before ?

 

We are on app 10 Update 11. 

Jeremy

1 reply

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  • Do Gooder (Partner)
  • 4 replies
  • June 1, 2023

 

yonjena wrote:

We have created a Project invoice from an Application for Payment from a sales contract. 

This is to release remaining retention on the Sales contract .  So it is Retention only application for payment. .  

The Invoice will not go to Posted authorise , but there are no errors showing on the Invoice.  has anyone experienced this issue before ?

 

We are on app 10 Update 11. 

Jeremy

Hi Jeremy, please check Customer invoice with errors.

Generally here you will find invoices where you have error and you can correct them and then process invoice.

This screen is particullary usefull when you have EDI activated on your customer and when you don’t know why your invoice is not in PostedAuth status.

Cheers, 


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