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Question

IFS Support Portal Down?


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Is the IFS support portal down? I have tried multiple networks/devices and can’t seem to access it. Anyone else having this issue?

 

6 replies

sureamiceman
Sidekick (Partner)
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  • Sidekick (Partner)
  • 14 replies
  • April 21, 2020

I was just browsing the IFS Customer SharePoint, it was working for me


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  • Author
  • Do Gooder (Customer)
  • 7 replies
  • April 21, 2020

Not the sharepoint site. The actual IFS Customer Support Portal. It’s still down that I can tell. Just spins and spins with no response. 

 

https://www.ifs.com/us/login/

 

 


Robert Bellemare
Hero (Employee)
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Hi Brian,

I have redirected your inquiry into the IFS Apps section of the community portal. The reply was made in the context IFS’ Maintenix application, which has a different support portal.

I have just logged in to the portal you have linked, and it appears to work for me.


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  • Author
  • Do Gooder (Customer)
  • 7 replies
  • April 21, 2020

HI

 

Thanks I wasn’t sure what category to put this in.

 

Did you actually try to login? It’s after attempting to login we get no response.

 

Thanks,

 

Brian

 


Robert Bellemare
Hero (Employee)
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Hi Brian,

I opened the link, then clicked Login to IFS Portal. I was redirected to a Microsoft-based single sign on page, and using my ifs credentials I was given access to the portal. Is your process similar? 


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  • Author
  • Do Gooder (Customer)
  • 7 replies
  • April 21, 2020

Hi

No. We don’t have single sign on access. We use IFS credentials assigned to us from IFS.

 

Brian

 


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