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Lobby Pulling Through Incorrect User ID

  • November 15, 2022
  • 9 replies
  • 175 views

NPCCHLOE
Do Gooder (Customer)
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Hello!

 

We have a Project Manager Lobby set up which pulls information using the User ID, however we have a user that has a different user ID that pulls through automatically instead of their own.

You can change this field to a different user ID using the area below:

 

However, I have tried to change the user ID back to the correct one and save profile, but it keeps reverting back to the wrong user ID. The user's setup is fine in IFS so unsure where this is pulling from and how to make her user ID the default for this page.

Below is the information for this page also:

 

Any help is greatly appreciated.

Thanks!

Best answer by Link

It will be great if you could find out the lobby data source for this lobby element.

For example:

Unlock the lobby.

Click on settings:

 

Choose data source designer:

The data source designer shows you the sql code:

 

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9 replies

Forum|alt.badge.img+23
  • Superhero (Customer)
  • 1169 replies
  • November 15, 2022

Hi @NPCCHLOE 

did you check the lobby data source?

Maybe you can provide a screenshot.


NPCCHLOE
Do Gooder (Customer)
Forum|alt.badge.img+3
  • Author
  • Do Gooder (Customer)
  • 7 replies
  • November 15, 2022

Hi,

 

I’m not really sure what I’m looking for here but please see below what I could find linked to the lobby:

 

 

 

 


Forum|alt.badge.img+23
  • Superhero (Customer)
  • 1169 replies
  • November 15, 2022

I think the username “CHLOES” is defined as standard in the lobby data source.

Could you check the data (like the first screenshot you’ve provided)?

Maybe you have there a deafult value.

 


NPCCHLOE
Do Gooder (Customer)
Forum|alt.badge.img+3
  • Author
  • Do Gooder (Customer)
  • 7 replies
  • November 15, 2022

The default for the lobby is shown below:

 

 

Which is confusing me further as it should be pulling it from the users actual ID and not someone else’s


Forum|alt.badge.img+23
  • Superhero (Customer)
  • 1169 replies
  • November 15, 2022

It is very strange. Usually it should fetch the current user id. 

And what happen if you delete the default value? You can test it.

Maybe the lobby data source causes the issue. 


NPCCHLOE
Do Gooder (Customer)
Forum|alt.badge.img+3
  • Author
  • Do Gooder (Customer)
  • 7 replies
  • November 15, 2022

If I remove the “#USER_ID#” from default value, it just removes this bit entirely

 

 


Forum|alt.badge.img+23
  • Superhero (Customer)
  • 1169 replies
  • Answer
  • November 15, 2022

It will be great if you could find out the lobby data source for this lobby element.

For example:

Unlock the lobby.

Click on settings:

 

Choose data source designer:

The data source designer shows you the sql code:

 


Forum|alt.badge.img+23
  • Superhero (Customer)
  • 1169 replies
  • November 16, 2022

Hi @NPCCHLOE 

what was the issue? :-)


NPCCHLOE
Do Gooder (Customer)
Forum|alt.badge.img+3
  • Author
  • Do Gooder (Customer)
  • 7 replies
  • November 17, 2022

I was able to change the User ID to the correction using the typing option at the top and then save the profile in the Options section. When I tried this previously, I simply ended IFS in taskmaster (but this was a total user error) to apply the changes I had to completely shut down IFS and reopen.


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