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Question

action event Condition

  • September 11, 2020
  • 4 replies
  • 387 views

jzouaoui
Sidekick (Customer)
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hello, 

i need to notify an user if the used credit > credit limit 

i used the condition below , but it seems not working .

when i use a variable as value to compare

thank you .

4 replies

Forum|alt.badge.img+9
  • Sidekick (Customer)
  • 65 replies
  • September 11, 2020

I would expect that to work. It looks like CREDIT_LIMIT_NO and USED_CREDIT_NO are calculated parameters.  You could try creating an event action that just emails you the values of the 2 parameters - so you can confirm they are being calculated correctly.


jzouaoui
Sidekick (Customer)
Forum|alt.badge.img+8
  • Author
  • Sidekick (Customer)
  • 36 replies
  • September 11, 2020

yes i did it , they are being calculated correctly . 

i wonder if the syntax of value is Correct ! 

& credit_limit_no (because it’s the first time i use a variable as value ) 


Forum|alt.badge.img+9
  • Sidekick (Customer)
  • 65 replies
  • September 11, 2020

You need the &CREDIT_LIMIT_NO to be 1 string.  I can’t tell if you have a space in there or if it’s just the way the text is displayed.  Otherwise, I think it’s OK.  I think we’ve done this before (compare 1 custom parameter to another), but I can’t find an example on my system.


jzouaoui
Sidekick (Customer)
Forum|alt.badge.img+8
  • Author
  • Sidekick (Customer)
  • 36 replies
  • September 11, 2020

it works. i had a space in &CREDIT_LIMIT_NO.

 

thank you so much .


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