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24R1 - How to create a service resource without employee connection?

  • August 12, 2024
  • 3 replies
  • 112 views

Frank Sveen
Sidekick (Employee)
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How can I disable the Create Employee Connection for a Resource Configuration? 

(Screenshot from 24R1-SU1)

Best answer by Alexander Heinze

In 24.1.2 I do get the toggle for both New Service Resource...

 

...and New Resource:

 

In fact the Assistant pages are identical. The behavior you see is triggered by the Usage>Scheduling flag. As soon as that one is enabled, the Employee Connection becomes mandatory:

 

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3 replies

Alexander Heinze
Superhero (Employee)
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According to documentation, “Some steps, such as the Setup/ Configuration and Connections steps, can not be hidden or disabled as they are required for resource creation.”

The “Create Employee Connection” step in your screenshot only means that you will be presented with a toggle, you can still disable the flag during the resource creation process:

 


Frank Sveen
Sidekick (Employee)
Forum|alt.badge.img+8
  • Author
  • Sidekick (Employee)
  • 56 replies
  • August 12, 2024

It’s not a toggle in New Service Resource. I was able to create my service resource without an employee using New Resource. I will now add skills, shift, resource etc manually in Service Resource Details.


Alexander Heinze
Superhero (Employee)
Forum|alt.badge.img+23
  • Superhero (Employee)
  • 914 replies
  • Answer
  • August 13, 2024

In 24.1.2 I do get the toggle for both New Service Resource...

 

...and New Resource:

 

In fact the Assistant pages are identical. The behavior you see is triggered by the Usage>Scheduling flag. As soon as that one is enabled, the Employee Connection becomes mandatory:

 


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