Question

Timeout during identifying serials process

  • 11 November 2021
  • 0 replies
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In the packing, during the process when reporting picking of picklist lines, users scan barcode labels to identify serials. If for any reason they should stop in the middle, do another task or taking a break, and then they want to continue they get a warning that time passed out and need to do the job from the very beginning.

We have got information that this is due to Transaction Wait Timeout set to 180 sec, in Connection Pool for PL/SQL Access.

We can’t change this setting because it’s a common setting for whole application and also because the timeout described in the scenario above can be several minutes and not possible to set a fixed timeout time.

 

Do anyone have experience how to handle the above scenario? For instance to identify several hundred or thousands of serials without facing the issue with timeout.

Is it possible to scan all serials to the scanning unit and send all scanned barcode in one operation to IFS?

Or is it another way to handle the above?


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