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Hello.  We have an MTO business, and some of the materials for our manufacturing process must be blended in batches.  We cannot always get the quantity of the blend to be exactly what the customer ordered, but the resulting output is usually taken by the customer.   In order to ship, we have to manually update the customer order to match what we have produced.

Is there a way in IFS to allow shipments to proceed without having to update the customer order.  Also of note, we want to invoice based on quantity shipped regardless of original requested quantity.

Thank you!

Robin

Hi ​@Krup,

There is no standard setup available to enable the Customer Order over delivery. 

In the second thought, it is not required as well since the customer order line quantity can be revised anytime until the line status becomes Delivered or the customer order status becomes Invoiced/Closed.

 

Regards

Abdul Rehman

Hello ​@Abdul.  Thank you for the response.  I respectfully disagree that an automated method of over completion allowance is not needed.  When dealing with batches of fluid that cannot be stopped exactly at the customer requested quantity, it is important to provide a means of shipping the overage without the inefficiency of stopping and asking someone to increase the order quantity.

Granted, I understand that not every business has this frequent overage situation, but for those of us who do, the automated allowance is needed.

Thank you for taking the time to respond!

Robin

 

Hi ​@Krup,

Agree with your business requirement, and there should be an option somewhere, like the Inventory Part or Sales Part screen, to define over-delivery tolerance.

I have upvoted your idea.

 

Regards

Abdul Rehman

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