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How do I create replacement orders for rentals in Cloud environment? In EE, we have the option to create it in the Manage Rentals screen. I can’t seem to find that in Cloud. 

 

Hi @Shirley Alemao 
 

In Cloud environment you have this option to create replacement order in manage rentals screen.

On the line you have to select 3 dots , there create replacement order option is enabled.

  

 


Hi @Shirley Alemao,

There may be situations where a rented part from a supplier breaks down during the rental period. In such cases, we will return the damaged asset while simultaneously requesting a replacement. You can create the replacement order from the "Manage Rental" or "Rental Workbench" window. When generating the rental replacement order, rental number matches to the initial order.

Regards,

Nikila Dissanayake


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