Hello,
I am having issues with changing status of Purchase Orders from ‘Arrived’ to ‘Received’ on Purchase Orders. I have received the inventory in “Register Arrivals”(see screenshot1 for PO number: P514599, Source Ref2: 5, Source Ref3: 2) but the PO status remains unchanged(See screenshot2 for PO number: P514599, Line no: 5, Release no: 2)
Screenshot1
Screenshot2
My question is , Am I missing a step to ensure the the status of this Purchase Order changes from Arrived to Received?
When registering the arrival for this order line, you may have received the parts to an ‘Arrival’ type inventory location. Now if you move the parts from this location to a ‘Picking’ type inventory location, the status of the line will change to Received.
Hello,
Thank you for your feedback. The location type is already at Picking. Could there be other reasons why this is happening?
Hi
If Purchase Order Line was received in to a ‘Picking’ type Location, it is unlikely that you could end up with Purchase Order Line state ‘Arrived’ unless you have Returned some Quantity for ‘Rework’ while remaining quantity was ‘Scrapped’ and/or ‘Returned for Credit’ in full.
So, please check whether there is a Rework Return registered against any of the Receipts of this Purchase Order Line (P514599-5-2)? If you can add a Screenshot(s) showing ‘Receipt History’ tab data (Procurement\Receipt\Receipt > Receipt History tab) for this Purchase Order Line (P514599-5-2), we can get a clear idea on what has happened and try to come up with a better explanation than this I must say.
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