We have a part that has been serial tracked but now we want to receive it without serial tracking so we tried to delete it but we have got problem. We are using IFS APP 9.
At the beginning when the part was created, all checkboxes in Part/General/Serial tracking were checked.
The part has been in stock once but now it is all out from stock. Now we want to receive new coming PO without any Serial tracking.
We could disable all checkboxes except “After Delivery Serial Tracking.”
When we try to disable it and save it comes upp error message “ The part exists in part serial catalog”
We tried to delite the part from Part Serial catalog but it comes up another error message “It is only allowed to remove a serial that has been renamed”
Does anyone know how to solve this issue?
