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We have a part that has been serial tracked but now we want to receive it without serial tracking so we tried to delete it but we have got problem. We are using IFS APP 9. 

At the beginning when the part was created, all checkboxes in Part/General/Serial tracking were checked. 

The part has been in stock once but now it is all out from stock. Now we want to receive new coming PO without any Serial tracking.

We could disable all checkboxes except “After Delivery Serial Tracking.”

When we try to disable it and save it comes upp error message “ The part exists in part serial catalog”

We tried to delite the part from Part Serial catalog but it comes up another error message “It is only allowed to remove a serial that has been renamed”

Does anyone know how to solve this issue?

Hej,

Solution is to Create new part since changing and existing part is not possible since there are transactions that exists. 
 
You could do a Data repair  to remove the transactions to do this, but it is not advised and not the right way to go about this
 
Best Regards

Hi Romuse and thank you for your reply. 

The setting for Serial Tracking After Delivery Serial Tracking pertains only to when this part is issued to a Delivery Structure, such as in Project Delivery. If you are not using this feature then you do not need to create a new part.

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