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Hi,

I try to setup an internal trade between company A & B where company A (site 1) is the buyer and company B (site 1) is the seller. 

 

I can create purchase from A and send it to B but in Incoming customer orders there is something missing. I´ve seen in the community that this is a common error message and I´ve tried everything that was suggested but it is not picking up the customer. In the picture below I added customer manually but still gets an error message.  

 

Is there some sort of check list on setting up internal trade as there are quite a lot to tweek to make it work :)

 

Thanks!

 

/Emma

Hi ​@emmaxeamit  - attached is a guide for Apps10, which is basically the same for Cloud.

Hi ​@emmaxeamit ,  Is the company B connected to the customer, invoice and payment tabs? 

Hi ​@emmaxeamit  - attached is a guide for Apps10, which is basically the same for Cloud.

Thanks, that helps a lot! Now I´m stuck on this part unfortunately :) 

I´ve managed to send and receive orders and responses but not invoice. It says that I´m not part of a user group when trying to send the invoice. I´ve added myself everywhere there is a user group but I must have missed something?

 

 

 

Thanks!

 

/Emma

Hi ​@emmaxeamit ,  Can you check whether your user has been added to relevant users per user groups for correct companies. 

Kind regards, 

Sayuri.

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