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Internal trade, automatic receiving

  • October 27, 2025
  • 4 replies
  • 55 views
E
Do Gooder (Customer)
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Hello!

I´m trying to setup internal trade and have succesfully done the entire process but then I realised that I would like to have automatic receiving of goods at the buying company. The internal trade in thsi case means that the buying company picks up the goods at the sellers warehouse so when the selling company does the delivery in IFS Cloud I would like to have the goods automatically received on the buying companys side. I´ve setupo the DIRDEL message but what triggers it?

 

Thanks for your advice, I feel a bit lost :)

 

Regards

Emma

Best answer by Pilar Franco

Hi ​@emmaxeamit,

DIRDEL message is sent once the supply site has delivered the parts. I’ve just tested a delivery with a shipment and DIRDEL was sent automatically in the Deliver step. You can also send or re-send it manually from ‘Print Delivery Notes for Customer Orders’ page in case the customer order is delivered without shipment and you prefer to send the message manually.

If the Supplier has the setup of Automatic Approval for EDI messages, then the DIRDEL message, generated in Incoming Delivery Notification page, will be approved automatically. So then, the purchase order will be automatically received and external customer order automatically delivered.

I hope this is clear. If not, please let me know.

Regards,

Pilar 

4 replies

W
Sidekick (Partner)
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  • WyrJamesG
  • Sidekick (Partner)
  • October 30, 2025

Hi ​@emmaxeamit  - Ive seen a few posts on here with some suggestions, but never got it working unfortunately.

Only way Ive managed to get auto receipt working is by using Distribution Orders. Its a simple tick box! Might be worth checking out if you dont use them already.

 

Thanks

James

P
Superhero (Employee)
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  • Pilar Franco
  • Superhero (Employee)
  • Answer
  • November 3, 2025

Hi ​@emmaxeamit,

DIRDEL message is sent once the supply site has delivered the parts. I’ve just tested a delivery with a shipment and DIRDEL was sent automatically in the Deliver step. You can also send or re-send it manually from ‘Print Delivery Notes for Customer Orders’ page in case the customer order is delivered without shipment and you prefer to send the message manually.

If the Supplier has the setup of Automatic Approval for EDI messages, then the DIRDEL message, generated in Incoming Delivery Notification page, will be approved automatically. So then, the purchase order will be automatically received and external customer order automatically delivered.

I hope this is clear. If not, please let me know.

Regards,

Pilar 

E
Do Gooder (Customer)
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  • emmaxeamit
  • Author
  • Do Gooder (Customer)
  • November 21, 2025

Hi ​@emmaxeamit,

DIRDEL message is sent once the supply site has delivered the parts. I’ve just tested a delivery with a shipment and DIRDEL was sent automatically in the Deliver step. You can also send or re-send it manually from ‘Print Delivery Notes for Customer Orders’ page in case the customer order is delivered without shipment and you prefer to send the message manually.

If the Supplier has the setup of Automatic Approval for EDI messages, then the DIRDEL message, generated in Incoming Delivery Notification page, will be approved automatically. So then, the purchase order will be automatically received and external customer order automatically delivered.

I hope this is clear. If not, please let me know.

Regards,

Pilar 

 

Hi Pilar, 

 

thank you so much! As the customer does not use shipment functionality we will have to configure the sending somehow. I have tried to send it manually and it does work and end up in Incoming Delivery Notifications but it is in state “discarded” so something is wrong in the last step. The supply code is Purch ord Dir which should work according to the documentation.

Do you have any suggestions of what I´m missing? :)

 

Thanks!

 

/Emma

P
Superhero (Employee)
Forum|alt.badge.img+17
  • Pilar Franco
  • Superhero (Employee)
  • November 26, 2025

Hi ​@emmaxeamit,

Now I’m confused with your screenshot. As you referred originally that you were setting an internal trade, I was assuming that supply code for external customer order was Int Purch Dir. But your screenshot shows that supply code is Purch Order Dir, that implies that your parts are supplied by an external supplier. So then, the DIRDEL message has to be sent by your external supplier and integrated in IFS with your EDI provider.

Please, clarify the flow and I will try to help you on this.

Regards,

Pilar

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