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Question

Intercompany Issue

  • November 12, 2024
  • 1 reply
  • 182 views
H
Do Gooder (Customer)
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Hello ! 

 

I am having an issue with one of our intercompany orders we are seeing this error message:

 

“ORA-20124: Error.NULLVALUE: Field [TAX_LIABILITY] is mandatory for Customer Order and requires a value.”

I cannot see an issue with the delivery Tax information, or anything incorrect with the lines on the order. 

Does anyone know how I can further trouble shoot this ?

 

Kind Regards

Paula 

 

    James Byrd

    1 reply

    W
    Sidekick (Partner)
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    • WyrJamesG
    • Sidekick (Partner)
    • November 13, 2024

    Hi @Halloran Day  - its difficult without seeing the setup of your Customers, but I had this error not too long ago and the fix was the company was not added in the Delivery Tax Information tab on the Customer Record. I would think something is missing from your setup which is causing this error.

    A
    James Byrd
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