Hi, 

is there a way to get the part(s) added automatically to the customer order? 

I have an active sales campaign with buy + get parts in the Sales Promotion tab; hoping to have the “Get” part (set up with zero price) added automatically to the order. Is this possible? I’m getting the alert and popup about the campaign when I save the order line and I can also see the campaign details from the customer order (Sales promotions/calculate and view), but struggling to get the free of charge item added to the order. I have also set up a charge type as “promotion”. 

What setup am I missing, and how to get it nicely automatic? I’m testing in Cloud. 

Thanks!