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We are working with EDI Orders and also intercompany MHS orders.

In our customer settings, we have customer calendars, which are useful to enter Dates on which Customers will receive goods (as example, customer want to receive only on Monday goods, than the system will calculate the possible delivery date only on mondays.)

It seems, that this function does not work, if the customer order is create from an EDI ORDER Message. Is that a bug, or depends it on the different way of order creation by EDI functionality? Same issue for Backorder Options, they will also ignored for EDI Orders.

Is there any way to solve this problem?

Thanks for your feedback.

Andre

Hi ​@AKamp ,

What do you mean exactly with “this function does not work” in EDI flow?. Are you receiving ORDERS message with a Wanted Delivery Date in a date that doesn’t fall into customer calendar?

Regards,

Pilar

Hi ​@AKamp ,

What do you mean exactly with “this function does not work” in EDI flow?. Are you receiving ORDERS message with a Wanted Delivery Date in a date that doesn’t fall into customer calendar?

Regards,

Pilar

Hi Pilar,

Yes, that´s exactly the problem. If we create the customer orders manually, the customer calendars are  checked and inform us, if the requested date does not fit to the calendar, but this does not work, if the order has been created from an incoming customer order. The same is about partial deliveries, so if the customer orders lines to different dates and partial deliveries are forbidden in the Backorder options, the system informs about that in the manual order creation but not in the incoming customer order process.

Best regards

Andre 

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