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Question

Delivery Confirmation Hierarchy

  • August 14, 2023
  • 1 reply
  • 37 views

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  • Sidekick (Customer)
  • 178 replies

Hi,

 

Can anyone explain the hierarchy of Delivery Confirmation.


We are looking to turn off using the Sales Group option - but it is enabled on the Customer Record (as 95% of their orders will need this)

 

Does the Customer Record always trump the Sales Group?

1 reply

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  • Author
  • Sidekick (Customer)
  • 178 replies
  • August 14, 2023

Seems I hadn’t woken up - 

Though it gives an error message when the CO has enabled and a setting has forbidden. Not good for automating the process!