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Hello all,

 

We have a user that only has this error on his side. We have a tried to login to a different PC, cross checking all the permission sets but still the user get this error when trying to open SALES->ORDER->CUSTOMER ORDER LINES

 

 

Any idea what cause this issue? 

@HDIN did you try to delete the cache from the user’s machine?

  • Delete '2.0' folder where .net cache is stored under user’s Windows profile located at C:\Users\<user_name>\AppData\Local\Apps\2.0

Hi,

@HDIN If a user opens this screen for the first time and cancels the update process, it can lead to some issues on this screen.

 

 

Apps 2.0 👈🏻

Best Regard.

@HDIN did you try to delete the cache from the user’s machine?

  • Delete '2.0' folder where .net cache is stored under user’s Windows profile located at C:\Users\<user_name>\AppData\Local\Apps\2.0

 

Hello Marcel,

 

Thanks for your feedback. We tried that too, but same result occured. 

Hello @HDIN ,

Can you try setting up IFS from the beginning for this user after trying again with Shift+Del?

Best Regards.

 

Hi @HDIN ,

Try to delete the configuration for this window in user Personal Profile. If this doesn’t work, try to reset the Personal profile.

Regards,

Pilar

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