Hi Everyone,
I’m looking for guidance on whether there is an alternative way to perform a drop shipment (direct delivery) in IFS Cloud from supplier to external customer without using a customer order as a demand.
Business Scenario- The client is using the Projects and Service modules, where demand is generated through these modules. Based on this demand, the supplier ships the items directly to the customer, subcontractor, or technician trucks.
Specifically, is it possible to handle drop shipment based on project demand or a service request, rather than creating a customer order? If so, I’d appreciate any insights on recommended setups, processes, or best practices.
Thank you in advance for your support.
Kind regards,
Nirushi

