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Question

Workorder with expired customer

  • September 2, 2021
  • 2 replies
  • 73 views

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Is there a functionality that will give me a warning if i try to create a Work Order using a customer where the customer record is expired?

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2 replies

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  • Sidekick (Employee)
  • September 2, 2021

yes, when you connect a customer to the WO with an expired customer Error message appears as below.

 


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  • Author
  • Do Gooder (Customer)
  • September 2, 2021

Thank you, thats exactly what im looking for, but when i try in our system i get no warning.

If i create a customer order, the warning pops up but not for workorders.

 

Is there something on the customer that needs to be changed exept expiry date for this to work?