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Work Assignment Information Nodes are not displaying in My Work


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We have a new user in Service and Maintenance and when they go into Service and Maintenance > Work Management > Execution > My Work the Work Assignment Information nodes are missing….

Please see below:

 

Any ideas.

Best answer by RutJWhalen

Apparently, the user was being used as a test subject for a new permission set for Maintenance Users.  After setting the permission set back to the original the nodes were available again.

Will advise person creating the permission set to resolve before applying to the user again.

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3 replies

Mithila Rathnayake
Hero (Employee)
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Hi @johnw66,

What application version/UPD are you referring into?

Thanks


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  • Author
  • Superhero (Partner)
  • 364 replies
  • July 23, 2021

@Mithila Rathnayake Thank you for your reply we are on Apps 10 UPD 8

 


Forum|alt.badge.img+18
  • Author
  • Superhero (Partner)
  • 364 replies
  • Answer
  • July 24, 2021

Apparently, the user was being used as a test subject for a new permission set for Maintenance Users.  After setting the permission set back to the original the nodes were available again.

Will advise person creating the permission set to resolve before applying to the user again.


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