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Question

Using Signature Pads with MWO Service

  • October 10, 2023
  • 2 replies
  • 67 views

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Dear all, 

 

We are implementing IFS Cloud as Field Service Management solution with use of MWO Service on Windows. Since capturing a customer signature for the service report with mouse or touchpad is not very user friendly, we would like to do this via existing signature pads, which can be connected to the laptop (e.g. via USB). 

Does anyone have any experience with this or know how to achieve this requirement?

 

Best Regards,

Hilmar

 

2 replies

James Ashmore
Hero (Employee)
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  • Hero (Employee)
  • October 13, 2023

Can you add this as an Idea please. At the moment we do not have this support and we need to review the requirement.

Cheers

James


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  • Author
  • Do Gooder (Partner)
  • October 13, 2023

Hi James, 

 

Thank you for the reply, I created an idea here: