We are on 24R1SU5 and we are primarily using Trip Tracker to submit expenses. We have noticed an issue in that when an expense is confirmed in the app, it is not confirmed in IFS. Has anyone else had this issue and if so, was there anything you could do to remedy it? I’ve tried running the sync job on the phone with no luck. Any help is appreciated.
Page 1 / 1
If so but you still see the issue, can you report a new expense, trigger a manual sync, and then login to your backend (as a user with the right privileges) and check Solution Manager > Mobile Apps > Logs and Queues > Out Messages and check whether you see some messages relating to your mobile user? In particular, I’d expect to see a row for TripHeader as the Entity and similarly for TripDetail.
Best regards,
Rukmal
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.