Touch App Install issue - App10

Hi @Somkit Srisatja, this is a standard .Net error message that indicates that your app server’s certificate is either self-signed, or the name on the certificate doesn’t match the URL you’re invoking. First make sure the certificate is not self-signed, but is valid and issued by a trusted CA. Once you confirm that, try using the FQDN of the App Server URL (e.g.: https://prod-mws.acme.com), making sure it tallies with the certificate (which should be for either prod-mws.acme.com or *.acme.com). SSLLabs is a great tool for diagnosing certificate issues, but in this case your app server seems to be internal only (and not running on port 443) so we can’t use it here.

Also bear in mind that if you want to use mobile devices outside your internal network and without a VPN, you’ll need both the TAS and the application server (if you’re using database authentication) to be accessible from outside the network (i.e.: they need public URL’s).