Question

Setting up Document Distribution e-mail notification

  • 22 March 2021
  • 1 reply
  • 210 views

Userlevel 2
Badge +6
  • Do Gooder (Employee)
  • 12 replies

I’m trying to setup e-mail notifications in Document Distribution.

But once document distribution is executed, nothing happens, there is not even a record under “Application Messages”.

I’m I missing something? Please help.

 

According to help documents following setup is complete.

  • The user ID you logged with must be connected to a person in Persons window.
  • The persons who are inserted into the document distribution list must be registered in the Persons window. 
  • You must have selected one or more documents before using the menu option for document distribution.
  • If you are using e-mail notification as the distribution method, the appropriate e-mail address(es) must be registered in the Person /Comm.Method tab.

Also IFS _CONNECT is properly configured and works fine sending emails with other event actions.


This topic has been closed for comments

1 reply

Userlevel 7
Badge +30

Hi,

Sounds strange and I cannot remember we have had problems with this for a long time.

How do you execute the distribution and/or know it has been executed?

/Mathias