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We just completed an Oracle 12 export to Oracle 19 data import and are receiving the following db alert log errors.

ORA-20105: MobileClient.DEVICE_APP_NOT_ACTIVATED: Application is not activated on this device

ORA-06512: at "CHES1APP.ERROR_SYS", line 1017

ORA-06512: at "CHES1APP.ERROR_SYS", line 78

ORA-06512: at "CHES1APP.MOBILE_CLIENT_SYS", line 426

ORA-06512: at "CHES1APP.MOBILE_CLIENT_SYS", line 49

ORA-06512: at line 3

 

This is during 

DECLARE

BEGIN

                CHES1APP.Mobile_Client_SYS.Init_Session(:1 , :2 , :3 , :4 , :5 , :6 , :7 );

END;

 

The mobile app is active on the client and works as expected.

We are using mWorkOrder 3.9 for work order management only. We are running APPS9 with UD17.

 

Where can I dig a bit deeper to see why this error may be occurring and if in fact it is an error at all. 

This could be due to a Failed Transactions queued in the system related to old inactive devices. You can check the Mobile Failed Transaction Queue screen and see are there any users with FT. As this is App9 mobile FT reprocess may not validate the device app status. In such case you can safely remove the FT to stop tracing this error at Oracle.

Kathlik;

Good day.

There are no Failed Transactions reported.

 

Where else can I look?

 

Truly appreciate the feedback.

 

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