Skip to main content
Solved

Notification Business Rule on Deleted Record

  • December 14, 2020
  • 1 reply
  • 114 views

jbernardo
Hero (Partner)
Forum|alt.badge.img+13

Looking to create a business rule when a request is deleted.

 

Deleting the request also deletes the associated request event data so once it is gone i cannot retrieve it.

i attempted to make a rule that activates both before and after delete but none have been successful

Best answer by Lee Pinchbeck

Hi @jbernardo,

I think you may need to do custom script that runs on deletion prior to the commit of the delete itself as I do not believe a business rule can be triggered to activate before the data is removed on deletion. 

It may be possible but I am not aware of it myself.

Kind regards,

Lee Pinchbeck

This topic has been closed for replies.

1 reply

Lee Pinchbeck
Ultimate Hero
Forum|alt.badge.img+24
  • Ultimate Hero
  • Answer
  • December 15, 2020

Hi @jbernardo,

I think you may need to do custom script that runs on deletion prior to the commit of the delete itself as I do not believe a business rule can be triggered to activate before the data is removed on deletion. 

It may be possible but I am not aware of it myself.

Kind regards,

Lee Pinchbeck