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Notification Business Rule on Deleted Record

  • 14 December 2020
  • 1 reply
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Userlevel 5
Badge +12

Looking to create a business rule when a request is deleted.

 

Deleting the request also deletes the associated request event data so once it is gone i cannot retrieve it.

i attempted to make a rule that activates both before and after delete but none have been successful

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Best answer by Lee Pinchbeck 15 December 2020, 10:15

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Userlevel 7
Badge +24

Hi @jbernardo,

I think you may need to do custom script that runs on deletion prior to the commit of the delete itself as I do not believe a business rule can be triggered to activate before the data is removed on deletion. 

It may be possible but I am not aware of it myself.

Kind regards,

Lee Pinchbeck