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Not able to view attachments in Cloud21R1 MWO

  • November 17, 2021
  • 2 replies
  • 129 views

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Dear experts , facing issue on IFS Cloud 21R1 MWO where we are not able to view any attachment ..but the same attachment we are able to see in Aurena screen.

Please help on this...

Best answer by Dharshika Amaradasa

Hi Sujeet,

 

Can you check the document classes of the attachments by following the below documentation?

Please check whether the document class is set as “Yes” for Mobile Document Class, Push to Mobile and New in Mobile attributes.

https://docs.ifs.com/techdocs/21r1/Foundation1/045_administration_aurena/415_aurena_native_apps/020_configuration/045_document_classes/default.htm

 

Best regards,

Dharshika

 

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2 replies

Dharshika Amaradasa
Hero (Employee)
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Hi Sujeet,

 

Can you check the document classes of the attachments by following the below documentation?

Please check whether the document class is set as “Yes” for Mobile Document Class, Push to Mobile and New in Mobile attributes.

https://docs.ifs.com/techdocs/21r1/Foundation1/045_administration_aurena/415_aurena_native_apps/020_configuration/045_document_classes/default.htm

 

Best regards,

Dharshika

 


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  • Do Gooder (Partner)
  • November 18, 2021

thanks