Hi Team,
I tried to create new surveys configured in the workflow, but I encountered the following error. The data was not populate on mobile, but it was present in the Back Office.
Configuration details :
Survey Information
Workflow details
Thanks
Solved
MWO Survey Question are not synced
Best answer by anmise
Hi
What kind of environment is this? Since it looks like you have db access, can you try to run this?
GRANT ALL PRIVILEGES ON CONNECTED_SURVEY_QUESTIONS TO IFSSYS
Hi
What kind of environment is this? Since it looks like you have db access, can you try to run this?
GRANT ALL PRIVILEGES ON CONNECTED_SURVEY_QUESTIONS TO IFSSYS
+7Hi @venkatesh, may I know the environment that you faced this issue in?
+7Hi
Hi
I encountered this issue in our internal environment. Due to DB access restrictions, the environment was not synced with the standard setup, which may have contributed to the issue.
Hi
Could you please detail what was the solution implemented to solve this problem?
Hi
We tried the same approach in the new internal environment but encountered the same issue after applied the below solution which we done in our other internal environment. We have also granted access to the IFSSYS user using the following command : GRANT ALL PRIVILEGES ON connected_survey_questions TO ifssys WITH GRANT OPTION;
Screenshot
Thanks
Venkat
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.