Scenario:

A work task is linked to an active Service Contract. In Part Service Contract Cost offsets have been specified. I raise a new Maintenance Purchase Requisition from the Work Task and add a new No Part Requisition Line.  

I am expecting the Markup% and Revenue% fields to populate as per the below. 

However, they come through as Markup% is blank and Revenue% is 0. 

How or when do the Markup% and Revenue% get populated on the Purch Req line from the Service Contract?

The net result of this is invoicing from the work task will be calculated incorrectly or the lines end up being Not Invoiceable if these fields don’t populate.

All feedback/ suggestions are greatly appreciated.