MWO Demystified describes changes and additional capabilities related to MWO (Mobile Work Order) in IFS Cloud 25R1. People with experience in 24R2 should focus on chapters marked with 25R1
and 25R1
.
Chapters with 🖋️ provide new or additional details for features that were already available in previous releases.
To clearly point out where something can be found in the application, navigation paths are now highlighted with 
path to page (IFS Cloud), ☰ MWO (left-hand panel) and 𝍖 MWO (home page dashboard). They have also been aligned with the New Navigation Structure.
The document has expanded significantly in recent releases, which resulted in the need to restructure its content. Topics have been reorganized based on relevant user personas, such as Work Execution, Synchronization, and Configuration.
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335 pages cover:
- Contents
- Terminology
- Getting Started
- Work Execution by Individual Resources
- Work Execution by Crews
- Bundle tasks in MWO
- Core Functionalities
- Service Objects
- Stock and Inventory Management
- Purchase Handling
- Documents, Media, and Attachments
- Technician Workflow
- Surveys
- Architecture
- Security and User Setup
- Synchronization and Offline Database
- Configuration
- Appendix
- Troubleshooting
Don’t forget to check out the rest of the Demystified Trilogy, IFS Cloud - Scheduling demystified (25R1) and IFS Cloud - Next-Generation Service Management demystified (25R1).