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IFS Apps 9 - Mobile apps Notify Me and Incident Reporter not working with Android v13 (1st April)

  • 22 May 2023
  • 4 replies
  • 103 views
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We are unable to use IFS Notify Me 9 and Incident Reporter 9 on newer Samsung (Android) devices since the last google play system update on the 1st April 23.

We offer up our own touch apps server, so existing users are unaffected but any new ones are not able to use the mobile apps.

Does anyone know what happened here? Is there play to backdate the support for these apps?

I read the master article, and it seems that there can be some lag in updates but I dont want to lose the functionality altogether.

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Best answer by James Ashmore 23 May 2023, 10:23

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James Ashmore
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Hi,

We are aware of the issue and working to correct this if possible. Google have changed the rules as you reference and we are adapting to them.

In the mean time, if you need to install the apps on a new device then please contact support and we can supply you with the apk files to sideload.

Cheers

James

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Thank you James 

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Hi,

 

I am looking for apk files to install on the device.

Details:

Scan it 8 & 9

Android version 10 

Zebra scanner - Model - TRG-TC2Y-SNP1

Can you share link to download APK files?

 

Regards,

Bharathi

James Ashmore
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Userlevel 6
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Please contact support who can supply you with the APK files. There is no link to share directly

Cheers

James

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