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Error when synchronizing entity Fnd$EdmApplication: ORA-01400: cannot insert NULL into ("IFSAPP"."MOBILE_SYNC_DATA_TAB"."REFERENCED_OBJKEY")

  • April 19, 2023
  • 3 replies
  • 172 views
R
Hero (Customer)
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Community,

 

i got below error when sync my mobile device, any idea how to fix this?

Error when synchronizing entity Fnd$EdmApplication: ORA-01400: cannot insert NULL into ("IFSAPP"."MOBILE_SYNC_DATA_TAB"."REFERENCED_OBJKEY")

 

Ron H

    3 replies

    James Ashmore
    Hero (Employee)
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    • James Ashmore
    • Hero (Employee)
    • April 20, 2023

    Could potentially be that RowKey has not been enabled. RowKey is required for MWO to sync. You can read about enabling/disabling RowKey here: Activate and deactivate rowkey (ifs.com)

    ORFJAN
    E
    R
    Hero (Customer)
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    • ronhu
    • Author
    • Hero (Customer)
    • April 20, 2023

    @James Ashmore Thank you for your reply.

    from the error message, i am trying to enable the ROWKEY in below MobileSyncData, but system does not allow to, the error message can be seem below. is this the right place to enable the ROWKEY? Thank you.

     

    Ron H
    James Ashmore
    Hero (Employee)
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    • James Ashmore
    • Hero (Employee)
    • April 20, 2023

    No. It has to be enabled on the LUs related to the entities that you are synchronizing

    Cheers

    James

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