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Question

Editing Mobile Work Order Report Layout


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Does anyone know of a way of editing the layout of standard WO report in Mobile Work Order Particularly is there a way of replacing the IFS logo with a company Logo.

 

 

  • Superhero (Employee)
  • February 16, 2020
DBolster wrote:

Does anyone know of a way of editing the layout of standard WO report in Mobile Work Order Particularly is there a way of replacing the IFS logo with a company Logo.

 

 

Is this for Apps9? If so you can turn off the IFS logo in Solution Manager\Touch Apps\Configuration\Application Parameters (parameter WO_REPORT_LOGO). If you want to change the layout a modification is required.


LenaicDAVID
Hero (Employee)
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  • Hero (Employee)
  • November 25, 2022

Hi @anmise ,

I have kind of the same question but for MWO in IFS Cloud 22R1 : is it possible to modify the template of the mobile report in order to remove some unwanted information on the report ?

Or does it still require a modification ?

And I understood “modification” as the M from CRIM, is it what you meant ?

Kind regards,

Lénaïc


  • Superhero (Employee)
  • November 25, 2022
LenaicDAVID wrote:

Hi @anmise ,

I have kind of the same question but for MWO in IFS Cloud 22R1 : is it possible to modify the template of the mobile report in order to remove some unwanted information on the report ?

Or does it still require a modification ?

And I understood “modification” as the M from CRIM, is it what you meant ?

Kind regards,

Lénaïc

Hi @LenaicDAVID, in 22R1, you can edit the report through the page designer in Aurena. 

 


LenaicDAVID
Hero (Employee)
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  • Hero (Employee)
  • November 25, 2022

Thank you @anmise !

Exactly what I was looking for !

Have a nice day


LenaicDAVID
Hero (Employee)
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  • Hero (Employee)
  • November 25, 2022

@anmise 

I did a change (hiding one field to test) on Apps for Page Designer, saved and published.

But the change is not applied on the device Report, even after Refresh Mobile Application Cache and initialize the device.

Is there anything else that needs to be done to have it applied ? Like a background job to run ?


  • Superhero (Employee)
  • November 25, 2022
LenaicDAVID wrote:

@anmise

I did a change (hiding one field to test) on Apps for Page Designer, saved and published.

But the change is not applied on the device Report, even after Refresh Mobile Application Cache and initialize the device.

Is there anything else that needs to be done to have it applied ? Like a background job to run ?

Did you link it to a specific context or the global context? Try to disconnect completely from mobile (Log out, click disconnect) and then log back in.


LenaicDAVID
Hero (Employee)
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  • Hero (Employee)
  • November 25, 2022

I used the global context

I disconnected completely and also tried with another user but the “hidden” field is still visible.

I wonder if there is a trick due to a name difference : Work Report (on Page Designer) vs Service Report.(on the Mobile App Report)

 


  • Superhero (Employee)
  • November 25, 2022
LenaicDAVID wrote:

I used the global context

I disconnected completely and also tried with another user but the “hidden” field is still visible.

I wonder if there is a trick due to a name difference : Work Report (on Page Designer) vs Service Report.(on the Mobile App Report)

 

Work Report is for the Maintenance App and Service Report is for the Service App. Which app are you running and which report did you change? 


LenaicDAVID
Hero (Employee)
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  • Hero (Employee)
  • November 25, 2022

I am running the Service app but I could only find the Work Report on the page designer and not the Service Report


LenaicDAVID
Hero (Employee)
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  • Hero (Employee)
  • November 25, 2022

OK, now I understand why I can’t find it…

I am under “Maintenance Engineer” in Apps for Page Designer instead of Service Engineer…

😅


LenaicDAVID
Hero (Employee)
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  • Hero (Employee)
  • November 25, 2022

Well… still not working 😥


LenaicDAVID
Hero (Employee)
Forum|alt.badge.img+14
  • Hero (Employee)
  • November 25, 2022

I finally got it !

I did another total disconnect, reconnect, clear cache on mobile and initialize.

Now I have the report displayed without the hidden field.

Thanks for your patience @anmise 

Have a nice week-end


  • Superhero (Employee)
  • November 25, 2022
LenaicDAVID wrote:

I finally got it !

I did another total disconnect, reconnect, clear cache on mobile and initialize.

Now I have the report displayed without the hidden field.

Thanks for your patience @anmise 

Have a nice week-end

Great news. I was just about to respond and say that it works fine for me. Happy that you got it working!


YONI_LH
Sidekick (Partner)
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  • Sidekick (Partner)
  • December 2, 2022

Hello,

thanks for your help.

In continuity with the question from Leanic - on the Service Report. IFS CLOUD 22R1

On the section Time Reports of the report

How can I use Apps for Page DEsigner to only show list with ClockingCategory=WORK?

I don’t want the other lines such as TRAVEL.

 

Thank you


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