Hi all,
We cannot login to LCS and our Customer Contact is on holiday.
How can this be reported?
Arend
Solved
LCS down?
Best answer by Michelle Evans
Hi
Can you please try to login using this link?
If the issue is that you don’t yet have an account to access the IFS Portal, you can request to register for an account by following the same link and scrolling down the page and selecting ‘Register’ instead of ‘Login to the IFS Portal’.
If you are a Partner and require access to the Portal, you can register for a Partner account here.
If you already have an account but are still experiencing login issues after trying the link above, the following troubleshooting articles should help:
Why am I getting an error whilst trying to log into the IFS Portal?
Is there a guide to prevent lockout issues when changing the password?
Have there been changes in how to access the Internet Support Center portal?
How is the IFS Password changed in the Customer Portal?
I hope this helps.
Michelle
This topic has been closed for comments
+30Hi
Can you please let us know the portal or URL through which you access?
Hi
Thanks & Best Regards,
Yasas
1 person likes this
+4Hi
Can you please try to login using this link?
If the issue is that you don’t yet have an account to access the IFS Portal, you can request to register for an account by following the same link and scrolling down the page and selecting ‘Register’ instead of ‘Login to the IFS Portal’.
If you are a Partner and require access to the Portal, you can register for a Partner account here.
If you already have an account but are still experiencing login issues after trying the link above, the following troubleshooting articles should help:
Why am I getting an error whilst trying to log into the IFS Portal?
Is there a guide to prevent lockout issues when changing the password?
Have there been changes in how to access the Internet Support Center portal?
How is the IFS Password changed in the Customer Portal?
I hope this helps.
Michelle
+4Hi
Can you please share further details of the exact issue you’re experiencing (with screenshots and error messages), and also confirm that you’ve checked the troubleshooting articles I shared in my previous reply?
I’m confident that these will help with most login issues but it depends on the nature of the issue you have.
Michelle
1 person likes this
Hi Michelle,
It seems that the issue has solved itself now.
When i tried to login again to get the screenshot, it finally let me (and my colleagues) login again.
Case to be closed
1 person likes this
+4Hi
Thats great, really pleased that the issue is sorted for you.
Wishing you a great day!
Michelle
1 person likes this
+30Hi
Hi
Have a great day!
Best Regards,
Yasas
1 person likes this
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