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Question

Unable to open the Link file downloaded through Docman revision

Chamath Kuruppuarachchi
Hero (Partner)
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Hi Docman experts,

I am facing an issue where I am unable to open a short cut that I attached to the docman revision. This file is located in a share location and I have the access for the location. 

Here is the set up,

EDM basic data

 

I have created a lnk file for a shared location original file.

I was able to successfully attach the document to document revision.

 

But When I view the file its getting downloaded even to the same machine, but it appears as below but I cannot select the lnk file now and open that main file.

​​​​​

After downloaded, file type is appearing as .downloaded.

Is there any additional set up that I want to do to view these lnk files??

 

Thanks

Chamath

Chamath Kuruppuarachchi
Hero (Partner)
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​@Mathias Dahl any thoughts on this please?

Mathias Dahl
Superhero (Employee)
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I did a test and it seems the web browser (Chrome in my case) doesn't obey and create a .lnk file, instead it creates a .download file, as you also found out. I haven't researched this but it might be a security mechanism to avoid a hacker from abusing .lnk files to open programs on your PC.

When using the Aurena Agent, it works some of the times, but far from always. The Aurena Agent downloads the file properly, but doesn't always start it, or very seldom starts it I should say (it worked perhaps 2 out of 10 times), which is strange...

My guess is that you might be able to get it to work using a document macro. It's a bit more work, but should not be very hard (I might even have shared some example here on IFS Community earlier), but it will require the Aurena Agent to work. The macro would take care of opening the .lnk file, by asking Windows to do it, or by reading the content inside the file and handle that.

Good luck!

 

/Mathias

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