We’re working with a client who wants to implement the Service Management module in IFS Cloud, but wants to use it in combination with the Service Module Work Orders.
When we have a released Service Request with linked released Work Tasks, is there any way of converting the Work Task into a Work Order, or, as an alternative creating a Work Order and then linking it back to a Request in Service Management.
We can create Requests in Service Management and Service/Work Requests in Service there appear to be links between them.
Is it a case of we’re going to need to chose between one or the other or is there some way of being able to link the two together?
