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Can’t Book Bank Holiday via Quick Absence – Do I Need to Set It Up as an Absence Type?

  • May 1, 2025
  • 1 reply
  • 18 views

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  • Sidekick (Customer)
  • 8 replies

Hi all,

We’re on IFS Cloud 24R2, and I’m trying to allow employees to book Bank Holidays via the Quick Absence screen (My Self-Service).

Right now, Bank Holiday is not set up as an Absence Type. It exists only as a wage code, which is linked to the Absence Category = Leave.

When users open the Quick Absence screen:

  • The Bank Holiday option doesn’t appear in the list at all.

  • The Bank Holiday date itself is greyed out (not selectable).

  • The wage code is correctly set up (Absence Category = Leave, Can be Reported by Employee = Yes, Day Type Rule = “Can overlap non-working days”).

But since the system isn’t picking it up in Quick Absence, I’m wondering:

Does Bank Holiday need to be set up as a proper Absence Type in IFS Cloud to be bookable via Quick Absence?

Or is there something else I’m missing in the setup?

Appreciate any guidance or examples from others who’ve handled this scenario. Thanks in advance!

 

Best answer by ADDMARIAE

Hi,

 

Yes “Quick Absence” can only be used if you have an absence type.

Alos note that if this is a Requested absence type you can only use “Quick Absence” to create absence requests - it is then not possible to enter absence directly using “Quick Absence”

 

Regards,

Maria

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ADDMARIAE
Superhero (Partner)
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  • Superhero (Partner)
  • 300 replies
  • Answer
  • May 2, 2025

Hi,

 

Yes “Quick Absence” can only be used if you have an absence type.

Alos note that if this is a Requested absence type you can only use “Quick Absence” to create absence requests - it is then not possible to enter absence directly using “Quick Absence”

 

Regards,

Maria


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