Skip to main content
Solved

Service Catalog in Service Management

B
Do Gooder (Customer)
Forum|alt.badge.img+2

Hello Experts,

 

I am new to IFS Cloud. I have question on service catalog. Is it possible to create multi level (hierarchial ) service catalog in IFS Cloud? If yes how to create it. Based on my understanding service catalog one level is possible, but not sure about multi level

 

 

Eg:

My catalog structure looks like this

 

1.Installation 

     1.1 New installtion 

      1.2 upgrade of services (additional installation)

 

2. Preventive services 

     2.1 Regular Maintenance 

     2.2 Customer requests maintenance 

 

Etc..

 

Note: we are using 24R2 IFS cloud version.

 

Regards,

Bharathraj

 

Best answer by PubudikaW

Hello ​@Bharathraj, thank you for reaching out to us. At the moment, it is not possible to create a multi level service catalog. We encourage you to create an Idea so that our product management team can consider it for a future roadmap.

BR,

/Pubudika

View original
Did this topic help you find an answer to your question?

3 replies

P
Do Gooder (Employee)
Forum|alt.badge.img+5
  • PubudikaW
  • Do Gooder (Employee)
  • 39 replies
  • Answer
  • May 2, 2025

Hello ​@Bharathraj, thank you for reaching out to us. At the moment, it is not possible to create a multi level service catalog. We encourage you to create an Idea so that our product management team can consider it for a future roadmap.

BR,

/Pubudika

B
1 person likes this
  • B
    Bharathraj
B
Do Gooder (Customer)
Forum|alt.badge.img+2
  • Bharathraj
  • Author
  • Do Gooder (Customer)
  • 1 reply
  • May 2, 2025

Hello ​@PubudikaW 

Thank you for the confirmation. May I know where can i submit the idea?  Can you provide me the link. 

P
Do Gooder (Employee)
Forum|alt.badge.img+5
  • PubudikaW
  • Do Gooder (Employee)
  • 39 replies
  • May 2, 2025

Hello again ​@Bharathraj , You can create an idea using: https://community.ifs.com/ideas.

BR

/Pubudika

B
1 person likes this
  • B
    Bharathraj

Reply


Terms & ConditionsCookie settingsAccessibility statement

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings