Text Block formatting when being sent as part of Notification message.

Hi there,

FSM6ux

We often fire a notification using the TEXT_LINE_CODE as the trigger to an event that is picked up fires the notification based on that even.

We often use a predefined text block as a template that the person creating the note on the SmartClient adds the relevant information to and when saved the Notification message pulls in the Request_Text.Text.

The notification message can be formatted using HTML and the Body Format selected = HTML.

The outcome is that the content in the Notification message is formatted as required but any Carriage Return or Line Spacing that is in the Note (i.e. Request_Text.Text) is not formatted and ends up being received as a long unformatted string of text.

How can I pull in the note content and send it in a formatted way?

Many thanks and Best Wishes

Angelo