Hi,
Has anyone had the following issue, where multiple invoices are sent together the background job is failing on every second one.
The error in the job is 401 Unauthorized.
I have traced it to the following SOAP message:
POST /fndext/soapgateway HTTP/1.1
Host: xxxx.xxxx.xxxx:xxxx
Cookie: JSESSIONID=XXXXXXXXXXXXXXXXXXXXXXXXXXXX
InteractiveMode: FALSE
Content-Type: text/xml;
Content-Length: 546
SOAPAction: soap_access_provider:FormatReport:RequestFormatting
Authorization: Basic XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Accept-Language: en-US
Run-As-Identity: IFSPRINT
Connection: close
<?xml version="1.0" encoding="UTF-8" ?>
<SOAP:Envelope
xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:xsi="http://www.w3.org/1999/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/1999/XMLSchema">
<SOAP:Body><PRINT_REQUEST><RESULT_KEY>3631517</RESULT_KEY><FORMAT_REQUEST>LOCALE_LANGUAGE=en^LOCALE_COUNTRY=US^USER=XXXXXXX^</FORMAT_REQUEST><RENDERED_OUTPUT_ID>0</RENDERED_OUTPUT_ID></PRINT_REQUEST></SOAP:Body></SOAP:Envelope>
The first message is received at 8:45:39 for example and takes 3 seconds to process. The next message is received after the first has completed, it fails immediately, the only difference in the 2 messages is the result_key. I have checked the report archive, the PDF is available.
If I replay the message in postman it works fine.
As the 2 requests in quick succession is the cause of the issue, not credentials or access, I am thinking it must be a resource issue on the server. Does anyone know what resource I need to increase.
Regards,
Kevin