Hi community,
One of our users came across the following error when trying to initialize the MWO Services app in IFS Cloud. I’ve tried looking into this any haven’t come across much information. Does anyone know what may cause this error or how to go about fixing it?
The user logged in again and the app has been trying to initialize for over 4 hours. They have successfully logged into the app and used it in the past, but recently had been asked to sync again because the database configuration had changed.

Any help is appreciated,
Thanks.