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Customer Order Lines with Supply Code Purch Order Trans generating Purchase Requisition with Latest Order Date < Today


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We have a scenario where we require PR Lines generated from a Customer Order Line with Supply Code Purch Order Trans to have Delivery Dates that take into account Suppliers Lead Time. Currently an information message appears if CO is manually entered, however orders are being received via a portal and generated in IFS (so message not being witnessed by the Users). On release of the CO, where the Supplier’s lead-time is 10 days, the PR Delivery Date matches the CO Delivery Date and the PR Latest Order Date is set approximately 10 days in the past. The Delivery Date is obviously not achievable and I am trying to work out if I am missing something in the set up. 

The Purch Order Trans Supply Code suits the customer as the item is not stocked and is purchased specifically for each customer order. However without manual intervention the CO and PO dates are not achievable. I realise that when the PO is created,  a similar info message about the Delivery Dates also appears, allowing manual intervention to set the PO Line Delivery Dates back, which will also produce a pop up to replicate the date changes in the pegged Customer Order Lines. However Auto Order Processing being carried out from Released PR to Released PO so this is not going to work. 

Capability Check cannot be set to run automatically for an Inventory Part where an associated Sales Part has the Purch Order Trans Sourcing Option. 

So we are left with a scenario where the generated CO and PO Lines both have unachievable Delivery Dates.  

Is there a way for the Purchase Lead-Time of a Part to automatically influence the CO Line Delivery Dates and also the PR Line Delivery Dates ?

Best answer by Steve_IFS

Hi Alastair. Since the information message pops up when the customer order line is manually entered, the software is behaving as expected. Is there any way that you can address this in your customer order portal? If a customer is entering the order there and not receiving a message about the date, is that not setting an unrealistic expectation? Otherwise you could likely create an event that will send a notification to someone when the order line is first created by the portal for manual intervention. 

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4 replies

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  • Hero (Employee)
  • 41 replies
  • Answer
  • March 27, 2025

Hi Alastair. Since the information message pops up when the customer order line is manually entered, the software is behaving as expected. Is there any way that you can address this in your customer order portal? If a customer is entering the order there and not receiving a message about the date, is that not setting an unrealistic expectation? Otherwise you could likely create an event that will send a notification to someone when the order line is first created by the portal for manual intervention. 


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  • Author
  • Sidekick (Partner)
  • 21 replies
  • March 27, 2025

@Steve_IFS Many thanks for coming back so quickly. I’ll go back and investigate the order portal/interface but my assumption is that orders are being received into IFS and the our Customer wants IFS to then realign the CO and (subsequent PR/PO) dates based on the lead-time for the Part. The end customer will be entering an order without knowing what the delivery date will be, then will await confirmation from our Customer re the actual delivery date.  


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  • Hero (Employee)
  • 41 replies
  • March 27, 2025

Alastair, ideally the portal would be adjusted to send in the adjusted date, taking in to account the supplier lead time. If that isn’t possible, then I would suggest a custom event or BPA (depending on version) that would automatically adjust the dates on the customer order line BEFORE the customer order is released. 


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  • Author
  • Sidekick (Partner)
  • 21 replies
  • March 27, 2025

Many thanks for this ​@Steve_IFS.


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