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Question

Customer Reminder: Automatic credit block after reaching the highest reminder level?


Maren Hellemann
Do Gooder (Customer)
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Hello,
Is it possible to automatically block a customer's credit if they reach reminder level 4 with an invoice? Reminder level 4 is the highest level for us.

When I look at the reminder templates, I don't see any way of triggering such an automatic block by reaching reminder level 4. I could have imagined that there would be a way to initiate such an action. But perhaps I don't have the necessary authorisations or there is an option elsewhere (company & location).

Do you have any ideas on this? or would it be possible via an event? 

Thanks for your support.


Maren

 

 

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