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Translation Context Menu FSM Mobile

  • February 24, 2025
  • 2 replies
  • 20 views

WilsonX
Sidekick (Employee)
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  • Sidekick (Employee)
  • 23 replies

Hello, can you help me with translations in FSM Mobile?

 

When you press and hold on a text field, the text options for the field are displayed.

 

We currently use the PT-BR language, both on devices and in the user profile.

 

On Android devices, the options are in the correct language, but on iOS devices they are displayed in English.

 

What should be done so that the behavior of iOS is the same as that of Android (text in PT-BR)?

 

2 replies

Shneor Cheshin
Superhero (Employee)
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  • Superhero (Employee)
  • 1131 replies
  • February 24, 2025

Hi ​@WilsonX 

Do the following

  • Go to Settings > General > Language & Region.
  • Set the iPhone/iPad Language to your desired language.
  • Restart the app to see the context menu in the new language.

If the issue persists, open a support call.

 

Cheers!


WilsonX
Sidekick (Employee)
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  • Author
  • Sidekick (Employee)
  • 23 replies
  • February 25, 2025
Shneor Cheshin wrote:

Hi ​@WilsonX 

Do the following

  • Go to Settings > General > Language & Region.
  • Set the iPhone/iPad Language to your desired language.
  • Restart the app to see the context menu in the new language.

If the issue persists, open a support call.

 

Cheers!

Hello, thanks for the reply.

It is already in the desired language. All other apps present these fields (copy, paste, select, etc.) in the correct language. Only in FSM the behavior is different.


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