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Make a command button enabled based on a custom field value in MWO Service Eng

R
Sidekick (Partner)
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How to make a command button (Complete Button) enable/visible based in custom field value

Ex: Enable ‘Complete’ button if the custom field value is not null.

 

 

Best answer by Rukmal Fernando

​@Rasmika Navaratne I think I know what’s going on.

First of all, the Complete Assignment command is part of Work Task Detail page which is connected to JtExecutionInstance. Therefore any conditional expressions it uses must also be based on JtExecutionInstance, which means that you cannot base it on a Custom Attribute added to the JtTask entity.

You had already done that too, but I suspect it didn’t work because you retained the “Visible” expression for the Command. Can you try setting Visible to true please?

I tried this yesterday and got it to work, so please try it as above and let us know how it goes!

Best regards,

Rukmal

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Alexander Heinze
Superhero (Employee)
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Here’s an example:

 

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R
Sidekick (Partner)
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Alexander Heinze wrote:

Here’s an example:

 

Thank you Alex.

We already tried this, and it didn’t work. We used it in the ‘WORK TASK DETAIL COMPLETE ASSIGNMENT COMMAND.’

 

 

Alexander Heinze
Superhero (Employee)
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Can you paste your complete Enabled and Visible conditions? Your screenshot doesn’t show anything related to the custom field. 

What version are you on, btw? Conditionally enabling controls was only added recently (I think in 24R1).

Configurations for Mobile - Technical Documentation For IFS Cloud

 

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R
Sidekick (Partner)
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Alexander Heinze wrote:

Can you paste your complete Enabled and Visible conditions? Your screenshot doesn’t show anything related to the custom field. 

What version are you on, btw? Conditionally enabling controls was only added recently (I think in 24R1).

Configurations for Mobile - Technical Documentation For IFS Cloud

 

Thank you for the information.

We are on 23R2

Below is the condition.

 

 

Alexander Heinze
Superhero (Employee)
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Pretty sure 23R2 does not yet support that. ​@Rukmal Fernando do you remember when conditionally enabling a command was introduced? I thought it was 24R1. 

If one of the responses resolves your issue, please use "Best Answer" so that the thread can be closed and others find solutions easier.
Rukmal Fernando
Superhero (Employee)
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  • Rukmal Fernando
  • Superhero (Employee)
  • 400 replies
  • February 17, 2025

​@Alexander Heinze, ​@Rasmika Navaratne Conditional Commands was fully validated and is officially supported from 24R1. However, the conditional syntax was already available in 23R2, so I would expect it to work in 23R2 as well, even if not under full support terms.

Note that the value you enter into your custom field must be saved before it reflects on your command. Note also that the Complete command you showed is part of the WorkTaskDetail page which is connected to the JtExecutionInstance Entity, so your CF needs to be present in JtExecutionInstance - the Enabled expression from your screenshot is syntactically correct assuming this is the case.

Best regards,

Rukmal

Alexander Heinze
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  • Alexander Heinze
    Alexander Heinze
R
Sidekick (Partner)
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Rukmal Fernando wrote:

​@Alexander Heinze, ​@Rasmika Navaratne Conditional Commands was fully validated and is officially supported from 24R1. However, the conditional syntax was already available in 23R2, so I would expect it to work in 23R2 as well, even if not under full support terms.

Note that the value you enter into your custom field must be saved before it reflects on your command. Note also that the Complete command you showed is part of the WorkTaskDetail page which is connected to the JtExecutionInstance Entity, so your CF needs to be present in JtExecutionInstance - the Enabled expression from your screenshot is syntactically correct assuming this is the case.

Best regards,

Rukmal

Thank you ​@Rukmal Fernando  for the reply. I added the custom field to JTExecutionInstance as well but it didn’t work

Rukmal Fernando
Superhero (Employee)
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  • Rukmal Fernando
  • Superhero (Employee)
  • 400 replies
  • February 17, 2025

​@Rasmika Navaratne can you add some screenshots of your Entity Configuration? We might be able to make sense of what’s going on.

Best regards,

Rukmal

R
Sidekick (Partner)
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Hi ​@Rukmal Fernando ,

Sorry for the delay. Please refer to the attached document.

 

Thank you.

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R
Sidekick (Partner)
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Rasmika Navaratne wrote:

Hi ​@Rukmal Fernando ,

Sorry for the delay. Please refer to the attached document.

 

Thank you.

Hi ​@Rukmal Fernando , Hope you’re doing well; just wanted to check with you if you have had any chance to look at the configuration.

Rukmal Fernando
Superhero (Employee)
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  • Rukmal Fernando
  • Superhero (Employee)
  • 400 replies
  • February 26, 2025

​@Rasmika Navaratne I’m afraid not, as I’ve had to prioritize some other efforts. Will do my best to take a look when I get a chance.

Best regards,

Rukmal

Rukmal Fernando
Superhero (Employee)
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  • Rukmal Fernando
  • Superhero (Employee)
  • 400 replies
  • Answer
  • March 28, 2025

​@Rasmika Navaratne I think I know what’s going on.

First of all, the Complete Assignment command is part of Work Task Detail page which is connected to JtExecutionInstance. Therefore any conditional expressions it uses must also be based on JtExecutionInstance, which means that you cannot base it on a Custom Attribute added to the JtTask entity.

You had already done that too, but I suspect it didn’t work because you retained the “Visible” expression for the Command. Can you try setting Visible to true please?

I tried this yesterday and got it to work, so please try it as above and let us know how it goes!

Best regards,

Rukmal

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