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Question

Receive next task when previous is already done?


Miruna M
Sidekick (Partner)
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Hello everyone,

I want to ask for your opinion/suggestion.

I am using an integration between IFS Cloud and PSO. Once a task is assigned to a resource, it is transferred to the resource's mobile application (MWO).

Can something be done in such a way that the next task assigned to the same resource will only transfer to the resource's mobile application when the previous task is completed?

Thank you in advance.

Best Regards,

Miruna

7 replies

Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • 1142 replies
  • February 3, 2025

@Miruna M as far as I know, when data is commited in PSO, the assignment it’s not automatically transferred to MWO. 

For MWO transfer to happen automatically you’ll need to schedule Transfer Work Assignments to Mobile. There you have TRANSFER_WINDOW parameter that could be set to 1 → then your technician will only get in MWO the tasks for that specific day.

I don’t think there’s any functionality to transfer to MWO only one task at a time. ​@Alexander Heinze would you have any idea on this?

 


Alexander Heinze
Superhero (Employee)
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What about configuring drip-scheduling in PSO i.e., only commit the next task to the technician? And once it’s committed, send it to PSO.


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  • Do Gooder (Partner)
  • 3 replies
  • February 4, 2025

Hi ​@Alexander Heinze - how would you set this up please? using Commit rule - Maximum Activities = 1? Besides this we are going to create database task schedule to move the task to MWO automatically.


Alexander Heinze
Superhero (Employee)
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The example in IFS Cloud - Scheduling demystified (24R2) | IFS Community has exactly that as an example.


Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • 1142 replies
  • February 4, 2025

@roman.fara see page 59 in Scheduling Demystified 24R2.

 


Miruna M
Sidekick (Partner)
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  • Author
  • Sidekick (Partner)
  • 38 replies
  • February 6, 2025

Hi ​@Alexander Heinze and ​@Marcel.Ausan,

 

We tried to set those rules, we created a rule, a rule collection, we checked the modelling dataset...everything is fine. We created 2 tasks and both of them were allocated to the same resource. We changed the status to ,,Committed,, for the first activity and I was expecting that the system would not let me change the status for the second activity as well. But I could do it….so, at this moment, I have two activities in status ,,committed,, for the same resource even if i set the parameter ,,MaximumCommitedActivities,, to 1. It s not fine, I guess...

 

My wonder is whether this rule only applies when the system changes these statuses automatically or does it also applies when I change the statuses manually in PSO?

 

Thank you in advance for your help!

Regards,

Miruna


Alexander Heinze
Superhero (Employee)
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The goal of this rule is to automatically commit allocations, not to constrain manual updates. Have a look at the PSO documentation, document Status Changes.


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